If you have tried everything above and you still need help, the $20 Boss team is here for you.
- Send us an email (firstname.lastname@example.org), and include the following details:
- What is the full name of the student/teacher/volunteer who is having difficulty with their account?
- What is the email address of that person?
- If they are a student or teacher, which class and school do they belong to?
- What are the exact steps (as best you can remember) that person took when they started having issues? Screenshots are always helpful but we understand that’s not always possible.
- What is the browser and browser version they were using? If you don’t know how to find this information, you can easily find out by going to https://www.whatismybrowser.com and writing down the information as shown below: